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10 DLC Requirements

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Use of Information

Your information is used to provide medical services, process payments, communicate with you, and improve our services. We may use 10DLC compliant messaging services for secure text-based communication. 


Data Security

We implement various security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction.


Consent for 10DLC Messaging

By providing your mobile phone number, you consent to receive text messages from us for appointment reminders, treatment follow-up, and other healthcare-related communications. Standard message and data rates may apply.


Message Content and Frequency:

Our text messages are intended to provide valuable information related to our services or products. We commit to sending messages at a reasonable frequency and ensuring the content is relevant and appropriate.


Opt-Out Policy

You have the right to opt-out of 10DLC messaging services at any time. To opt-out, you can reply with a specific keyword like 'STOP' or contact our office directly.


Prohibited Content

We strictly adhere to regulations prohibiting certain types of content. This includes, but is not limited to, content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), as well as any fraudulent, malicious, abusive, or illegal content.


Data Protection and Privacy:

We prioritize the security and confidentiality of your personal information. Our systems and processes are designed to protect your data and comply with relevant data protection laws.

Terms and Conditions 

 are an agreement that governs the relationship between the business and the user, and sets out the rules and obligations that the user must follow. Terms and Conditions can be accepted or not accepted by the user.

Terms and Conditions for Renew Counseling Service. 

 Last Updated: 11/17/23

1. Introduction

Welcome to Renew Counseling Services. These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to these Terms and Conditions in full.

2. Medical Services

We provide medical services as outlined on our website. These services are offered by qualified healthcare professionals and are subject to change.

3. Privacy and Confidentiality

We are committed to protecting your privacy. All personal and medical information is handled in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other relevant privacy laws.

4. User Responsibilities

Users of our services are responsible for providing accurate and complete health information and for following the treatment plans prescribed by our healthcare providers.

5. Communication

We may use 10DLC compliant messaging services for communication purposes. This ensures the authenticity and security of our text-based communications with patients.

6. Limitations of Liability

Our medical practice is not liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

7. Intellectual Property

The content on our website is owned by Renew Counseling Services or its licensors and is protected by copyright and intellectual property laws.

8. Amendments

We may update these terms and conditions from time to time. The latest version will always be available on our website.

9. Governing Law

These terms and conditions are governed by the laws of Wisconsin, USA.

10. Contact Information

If you have any queries about these Terms and Conditions, please contact us at 414-383-4455.

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